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Telephone Verification

Last Updated: Jan 26, 2016 12:42PM MST

All of our customers are required to verify their orders by telephone. Telephone verification is easy and can be completed with automated voice call or SMS (Text Message) to your mobile phone or registered land line.


The telephone verification system will call your phone and provide a 5 digit code to you by voice call or SMS (Text Message). Enter the code into our website to complete telephone verification.


Telephone verification is available worldwide. Our verification process requires customers from certain areas to register and verify with a Valid Land or Fixed Line to complete the order.


To complete telephone verification login to your customer account and click the "Telephone Verification Required" notification or visit this link:


We offer the customer eight attempts to complete telephone verification. If you fail all eight attempts and you would like to try again then we will need to cancel your order and you can place a new order again in 24 hours.

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